Shipping & Returns Policy
Shipping Policy
At Saintly Snuggles, all orders are fulfilled via Printful.
- Processing Time: Orders are typically processed within 2–7 business days, depending on the product. Custom saint orders may take 10–14 business days to process.
- Shipping Time: Standard shipping generally takes 3–7 business days within the U.S., depending on your location. International shipping may take longer.
- Shipping Costs: Calculated at checkout based on your location and the size of your order.
- Tracking: Once your order ships, you will receive a confirmation email with a tracking number.
Returns & Exchanges Policy
We want you to love your Saintly Snuggles items!
- Defective Items: If your item arrives damaged or defective, we are happy to provide a free replacement or full refund. Please contact us within 7 days of receiving your order with a photo of the defect.
- Non-Defective Items: We do not accept returns or exchanges for non-defective items.
- Processing Time: Approved returns or replacements will be processed within 5–7 business days after we receive your item.
How to Initiate a Return
- Contact us by emailing hello@saintlysnuggles.com with your order number and a photo of the defective item.
- We will provide instructions for returning your item.
- Once we receive and inspect the item, we will issue a replacement or refund as requested.